I want to give feedback about my trip once I have returned home, how should I do this?

If you want to file a complaint against the airline itself, please contact them directly. This includes issues such as timetable changes, delays or other reasons. Please fill in the form included in our terms and conditions if you have any feedback regarding your experience with us. If you are requesting compensation for additional costs, please enclose the original receipts, which show what other incurred expenses.